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Webhook Guardian monitors Shopify webhook delivery failures by polling delivery logs every 5 minutes via read-only OAuth. You get a Slack or email alert within 5 minutes of any failed delivery — before Shopify's 19-retry window expires and the webhook subscription is deleted.

Shopify integration

Know when your Shopify
webhooks fail

Shopify retries silently 19 times — then deletes your webhook subscription with no warning. Webhook Guardian alerts you within 5 minutes of the first failure.

Connect Shopify free See pricing
  • 14-day free trial
  • read_orders + read_webhooks scope only
  • Setup in 2 minutes
How it works

How does Webhook Guardian monitor Shopify webhooks?

We poll Shopify's webhook delivery logs every 5 minutes. No proxy, no DNS changes — just silent observation of logs that already exist.

  1. 01

    Connect via Shopify OAuth

    Enter your Shopify store domain and approve the OAuth flow. We request only read_orders and read_webhooks — nothing else. Revoke from Shopify Partners at any time.

    # Scopes requested
read_orders · read_webhooks · No write access
  2. 02

    We poll Shopify delivery logs every 5 minutes

    We check delivery history for every webhook topic configured in your store — orders, fulfillments, customers, inventory, and more.

    # Coverage
all topics · all endpoints · every 5 min
  3. 03

    Alert fires before Shopify's retries run out

    Shopify retries 19 times over 48 hours before deleting the webhook subscription. You'll know within 5 minutes of the first failure — with plenty of time to fix it.

    # Alert includes
topic · store · error · retry count · replay link
  4. 04

    Replay with one click

    Re-trigger the failed delivery from Shopify to your endpoint directly from the Slack alert or dashboard.

    # Logged
timestamp · endpoint · response · outcome
What we catch

Which Shopify webhook failures does it detect?

Every failure across all your configured webhook topics — no extra setup on your end.

orders/paid

Missed payment events block order provisioning, fulfilment triggers, and accounting syncs.

fulfillments/create

Failed fulfilment events break shipping notification emails and 3PL integrations.

customers/create

Missing customer events break CRM syncs and post-signup email sequences.

app/uninstalled

Missed uninstall events leave stale data in your system and break billing cleanup.

FAQ

Shopify webhook monitoring — questions answered

Why do Shopify webhooks fail silently?
Shopify retries failed webhooks 19 times over 48 hours. If all retries fail, Shopify automatically deletes the webhook subscription without notifying you. Webhook Guardian detects the first failure within 5 minutes — long before Shopify gives up.
What Shopify permissions does Webhook Guardian request?
read_orders and read_webhooks scopes only. No write access, no access to inventory, financial data, or customer PII beyond what is already in delivery logs.
Which Shopify webhook topics does it monitor?
All topics you have configured in your store — orders/paid, fulfillments/create, customers/create, and any others. No extra configuration required on your end.
What happens if Shopify deletes my webhook subscription?
You'll know within 5 minutes of the first failure — 47+ hours before Shopify reaches its retry limit. You'll have ample time to diagnose the endpoint issue and re-register the webhook before Shopify removes the subscription.

Start monitoring Shopify webhooks free

Connect in 2 minutes. Know about failures before Shopify's retries run out.

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